Explaining the Three C’s of Auto Repair and How They Improve Communication and Service Quality
Auto repair can feel confusing. Many drivers worry they will not understand what the shop is doing or why a repair costs what it costs.
That is where the “Three C’s” can help. They create a simple structure for better communication and better service—an approach followed by Gengras Volvo of East Hartford to make the repair process clearer and more comfortable for every customer.